Attendee terms for Futureproof Festival.
This is a plain-language working draft for attendee expectations, ticket handling, and festival operations. It should be reviewed by the owner or legal reviewer before being treated as final legal terms.
Last updated: July 2, 2026
Tickets and checkout
Futureproof Festival ticket checkout is handled on Luma. Luma may apply its own checkout, payment, tax, refund, and account terms. Festival passes are tied to the attendee information submitted at checkout or through an approved transfer.
The Festival Pass covers opening night on October 28, the October 29-30 program, and the DEFRAG closing party unless a ticket description says otherwise.
Refunds and transfers
Draft refund schedule: full refund until June 30, 2026; 50% refund through August 31, 2026; transfers only from September 1, 2026 onward. Approved transfers may require updated attendee information before the event.
For ticket questions, email hello@bcai.ca.
Conduct and access
The Futureproof Festival Code of Conduct applies to attendees, speakers, sponsors, volunteers, staff, online spaces, and event venues. The team may refuse admission or remove people who violate the Code of Conduct or create safety issues.
Accessibility requests can be sent to accessibility@bcai.ca.
Program changes
Program details, speakers, sponsors, venues, rooms, timings, and formats may change as the festival moves from planning to production. The team will avoid publishing unapproved speaker, sponsor, or legal claims and will update public pages when facts materially change.